# Shine - The Customer Proof Engine > A consent-aware proof ledger for B2B customer marketing: interview customers, verify every claim against the recording, keep consent on the record, and turn their words into proof that answer engines cite. Shine is a **consent-aware proof ledger**, not a content library. It finds your strongest customers, interviews them with AI in their own words, verifies every claim against the recording, captures consent on the record, and turns those words into case studies, reviews, ads, and sales proof. Because that proof is first-party, attributed, and consented, it is the kind of evidence AI answer engines like ChatGPT, Gemini, and Perplexity cite. **Who it's for:** B2B SaaS marketing and sales teams that need credible, citable customer proof. ## What Shine Does - **AI-powered customer interviews** capture authentic stories without scheduling overhead. - **Automatic claim extraction** turns conversations into searchable, verified proof points, each pinned to the moment it was said. - **Multi-format asset generation** produces case studies, social posts, landing pages, display ads, and video clips from a single interview. - **CRM integration** (Salesforce, HubSpot) surfaces relevant customer proof inside deal workflows. - **Review automation** generates platform-ready reviews for G2, Capterra, TrustRadius, and more. ## How Shine works 1. **Find the champion.** Free, built-in NPS and CSAT surveys surface your happiest customers and the right one to interview. 2. **AI interview.** Shine interviews the customer in their own words, at their convenience. Their identity is verified before recording begins, and consent is captured on the record. 3. **Verify.** Every claim is extracted from the recording and pinned to the exact moment it was said. A paraphrase never poses as a quote. 4. **Create.** One interview becomes case studies, reviews, video clips, quote cards, display ads, and sales proof. 5. **Distribute.** Publish to your site, sales tools, Slack, the API, an MCP proof server for AI agents, and the answer engines your buyers ask. Withdraw consent once and the story leaves every surface. ## Intelligence & Trust Shine is more than an asset generator. Underneath every asset is an advisory and governance layer: - **Vera, your proof strategist** is an AI advisor that reads your whole proof portfolio and tells you which customer to interview next and what needs attention. She advises; she never acts on her own. - **Customer Love Index** is a proprietary 0 to 100 signal that blends customer enthusiasm with how effectively your team turns it into proof, trended over time. - **Verified capture:** the customer is identity-verified before recording begins, and every published claim traces back to the exact moment they said it. - **Consent on the record:** consent is captured on a permanent, append-only receipt. Withdraw it and the story is removed from every surface it touched: pages, embeds, PDFs, and previews. - **Data rights:** both the interviewed customer and the Shine account holder can request and export the data Shine holds about them (GDPR). The difference in one line: everyone else builds a content library; Shine builds a consent-aware proof ledger, where every claim carries its verification and its consent and nothing leaves without them. See [Trust](https://www.shine.studio/trust) for how to tell a customer story is real, and [Security](https://www.shine.studio/security) for how privacy is engineered in. ## Products - [Story Studio](https://www.shine.studio/story-studio): interview-to-asset pipeline. One story becomes case study, social, landing page, and display ad. - [Review Studio](https://www.shine.studio/review-studio): verified review generation for every major platform. - [Proof Operations](https://www.shine.studio/proof-operations): claim extraction, verification, and CRM sync at scale, the operating layer of the consent-aware proof ledger. Verified, consented proof is reachable by AI agents over a public API and an MCP proof server. - [AI Visibility](https://www.shine.studio/ai-visibility): generative and answer engine optimization (GEO / AEO). Turns verified, attributed, consented customer proof into the evidence ChatGPT, Gemini, and Perplexity cite, tracks where you show up across those engines, and recommends how to increase your presence for the queries that matter. - [Net Promoter Score](https://www.shine.studio/nps) and [Customer Satisfaction](https://www.shine.studio/csat): free NPS and CSAT survey software that feeds the interview pipeline. ## Pricing | Plan | Price | Interviews/mo | Best for | | ---------- | ------- | ------------- | ----------------------------- | | Free | $0 | 1 | Testing | | Starter | $199/mo | 10 | Light automation | | Pro | $499/mo | 25 | Semi-automated (most popular) | | Complete | $949/mo | 50 | Fully automated | | Enterprise | Custom | Custom | Higher volumes | Annual billing saves 20%. See [the pricing page](https://www.shine.studio/pricing) for the full feature comparison. ## Contact - Website: - Sales / questions: - Phone: (878-777-4463) - Security: ## For Agents - API catalog: - Agent skills index: - AI content preferences: declared via the `Content-Signal` HTTP response header on every URL. Training is disallowed; search and inference are allowed.